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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Laja Logistics collects, uses, stores, and protects your personal information when you use our website or services.

Last Updated: August 2, 2026

1. Introduction

By accessing this website or using Laja Logistics' transportation, warehousing, or freight forwarding services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

2. Information We Collect

We may collect the following types of information when you use our website or services:

Name

Email Address

Phone Number

Company Name

Pickup & Delivery Details

Shipping Information

IP Address

Browser Information

Cookies

Device Information

3. How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries
  • Provide transportation services
  • Generate quotations
  • Improve customer experience
  • Improve website performance
  • Provide customer support
  • Send marketing communications — only with your consent
  • Security and fraud prevention

4. Cookies Policy

Our website uses cookies to improve functionality, remember your preferences, analyze website traffic, and enhance your overall browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain website features.

5. Data Sharing

Laja Logistics never sells your personal information. Information may only be shared with:

  • Logistics partners involved in fulfilling your shipment
  • Delivery partners for pickup and drop coordination
  • Government authorities, when legally required
  • Technology service providers who support our operations

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required to meet business, legal, tax, or regulatory obligations.

8. User Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications at any time
  • Contact us directly for any privacy-related requests

9. Third-Party Links

Our website may contain links to external websites. These third-party sites have their own privacy policies, and Laja Logistics is not responsible for the content or privacy practices of any external websites.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page along with an updated "Last Updated" date. We encourage you to review this page periodically.

By using this website, you acknowledge that you have read and agreed to this Privacy Policy.