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Terms & Conditions

Please read these Terms & Conditions carefully before using the Laja Logistics website or our transportation and logistics services.

Last Updated: August 2026

1. Acceptance of Terms

By accessing this website or using any services provided by Laja Logistics, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

2. About Laja Logistics

Laja Logistics provides transportation, freight, warehousing, logistics management, and related supply chain services across India. Our services are intended for businesses and individuals requiring reliable logistics solutions.

3. Use of Website

Users agree to:

  • Provide accurate information
  • Use the website only for lawful purposes
  • Avoid submitting misleading or fraudulent requests
  • Not attempt to disrupt website functionality
  • Not misuse website content or intellectual property

4. Service Requests

Submitting an inquiry or quotation request through our website does not create a legally binding transportation agreement.

Transportation services begin only after:

  • Shipment details are confirmed
  • Pricing is accepted
  • Required documentation is completed
  • Booking confirmation is issued

5. Pricing

All pricing provided through quotations is subject to:

Shipment details

Distance

Vehicle availability

Fuel prices

Taxes

Applicable government charges

Prices may change before booking confirmation.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipment information
  • Proper packaging of goods
  • Supplying required documents
  • Declaring restricted or hazardous materials where applicable
  • Ensuring pickup and delivery locations are accessible

7. Prohibited Goods

Laja Logistics reserves the right to refuse transportation of prohibited or restricted items including but not limited to:

Illegal goods

Explosives

Hazardous materials without authorization

Narcotics

Counterfeit products

Items prohibited under Indian law

8. Delivery

Estimated delivery times are provided for planning purposes only.

Delivery schedules may be affected by:

Weather conditions

Traffic

Road closures

Government restrictions

Vehicle breakdown

Force majeure events

Laja Logistics will make reasonable efforts to complete deliveries within estimated timelines.

9. Limitation of Liability

While Laja Logistics follows industry best practices to ensure safe transportation, we shall not be liable for delays or losses arising from circumstances beyond our reasonable control.

Customers are encouraged to obtain appropriate cargo insurance where required.

10. Intellectual Property

All website content including text, graphics, logos, images, videos, icons, designs, branding, and other materials are the intellectual property of Laja Logistics unless otherwise stated.

Unauthorized copying, reproduction, or commercial use is prohibited.

11. Third-Party Links

Our website may contain links to third-party websites. Laja Logistics is not responsible for the content, privacy policies, or practices of external websites.

12. Privacy

Use of this website is also governed by our Privacy Policy. Users are encouraged to review the Privacy Policy before using our services.

13. Modifications

Laja Logistics reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page along with the latest revision date.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

15. Contact Information

If you have any questions about these Terms & Conditions, please reach out to us:

Company NameLaja Logistics — A Unit of Laja India Pvt. Ltd.

Emaillajalogisticsbusiness@gmail.com

Phone+91 96196 75955

Business HoursMonday – Saturday, 9:00 AM – 7:00 PM (IST)

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.